Saturday, August 15, 2009

Changing times changing brands

There is a very peculiar feature of all of us herd behaviour.Herd behaviour is the delight for a marketer.Like commoditization where the cost of selling is the determining parameter for companies in case of herd behaviour the same cost is the differentiating factor for companies.About ten years ago places like CCD and Barista were not in vogue.Coffees and tea were best savoured at the local shop acorss the corner.The tea stalls were the most happening places of the city , young would get involved wooing the opposite sex while old would observe them and be critical of this behaviour forgetting that they too did the same at their age.A very pertinent example of how with age and circumstances our choices shift from one thing to another and we forget the same things that we did the most.
But with the passage of time we had these coffeee outlets like CCD and Barista opening up.The initial years when they were opened if in our close circles someone mentioned the point of being at one of these so percieved niche outlets he was looked with awe.CCD , Barista,McDonald etc were all names that were mentioned with esteem.
Fast forward to todays age there would hardly be any one who has not been to a McDonald or a Barista shop.Someof us might argue that the cost is now much more accessible but with a McVeggie at 32 Rs or a Cappucino at 35 Rs cost was not a big deal even then.Though neither the coffee or burger has changed they are the same.Though what has changed is the consumer perception of McDoanld burger or a coffee at CCD.These are no more names looked with awe but a place like the old corner coffee shop where once Manna Dey wrote the legendary song "Coffee house eith shey".The songs would still be there but they would inclucate the changing consumer perceptions and its effect on consumer behaviour.With the all the hype growing about StarBuck what is important is to see when StarBuck looses its status and how quickly consumers replace the existing CCD image with that of StarBuck.